Tip sheets
Responding to the CMS Access Rule
The Access Rule issued by the Centers for Medicare & Medicaid (CMS) will change current requirements that have been in place since 2014. This tip sheet will help you plan for the implications of the Access Rule while American Rescue Plan Act (ARPA) funds may still be available. Waiver programs can learn much from the history of value-based care in healthcare, which is briefly described in this tip sheet.
2023 Insights from physician leaders in ambulatory care
WellSky surveyed physicians in ambulatory care across the country who are not utilizing the WellSky Next Generation Provider Solution & Services Suite. We asked them how they manage value-based care programs, the challenges they face, and their visions for the future.
The RSV vaccine and your residents
Read our latest tip sheet to learn about how long-term care facilities can educate their residents on the RSV vaccine and help ensure they are protected against the virus.
E-prescribing benefits and best practices for behavioral health providers
Understand the benefits and best practices of e-prescribing for behavioral health providers, and the importance technology plays.
Transforming wound care for people with mental illness: Leveraging technology to bridge the gap
Learn more about the unique challenges behavioral healthcare providers face when providing complex medical care and mental health treatment at the same time — and how technology can help.
FAQ about the Hospice Care Index score
The Hospice Care Index (HCI), a claims-based quality measure included in the Hospice Quality Reporting Program (HQRP), reveals a lot about how a hospice agency cares for its patients. In this new tip sheet, home health and hospice consultant Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, of Noyce Consulting, provides answers to the most frequently asked questions about the HCI.
FAQ from the webinar: OASIS-E CAM
In a recent educational webinar from WellSky, Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, presented a breakdown of the CAM, the correct way to execute the evaluation, and how to apply the results to patient care while setting realistic goals for the patient's overall well-being. In this new tip sheet, Beth provides answers to the most frequently asked questions from the webinar.
FAQ about the FY 2024 hospice final rule
Read the latest FAQ tip sheet from Katherine Morrison, MSN, RN, CHPN, Director of Hospice Consulting Operations at WellSky, to better understand the FY24 hospice final rule, which went into effect on October 1, 2023.
Answers to common questions personal care agencies have about compliance
The personal care industry is ever-changing, and staying up to date on requirements and regulations is more important than ever. Download the latest FAQ document from Angelo Spinola, attorney with Polisnelli, as he shares answers to some of the most common questions private duty agencies have about compliance.
URAC’s specialty pharmacy update: What you need to know
In 2022, Utilization Review Accreditation Commission (URAC) standards changed significantly. With more than 500 pharmacies accredited by URAC for Specialty Pharmacy, the stakes are high for all parties involved when standards shift. Explore this tip sheet to understand what these changes may mean for your organization.
Five reasons caregiver training matters
One of the biggest challenges facing personal care agencies today is caregiver engagement and retention. This latest tip sheet summarizes five key takeaways on how caregiver training can improve your agency’s recruitment and retention strategies.
[FAQ from the webinar] New MDS User Manual draft: What long-term care providers need to know
In this FAQ tip sheet, Scott answers questions from the webinar about updates to the MDS User Manual draft.
FAQ from the webinar: Using free CMS resources to help ensure home health compliance
In a recent webinar, Beth Noyce, provided guidance on how to identify free resources that are available to home health providers, examining how information provided in those resources can identify high-risk practices within your agency, and how to create QAPI plans that will help correct risky practices and prevent future risky behavior. In this new tip sheet, Beth Noyce provides answers FAQ from the webinar.
FAQ about the 2024 hospice proposed rule
At the end of March, CMS released the proposed payment rule for hospice providers for FY 2024. It includes a proposed update to hospice payments by 2.8%, which would increase hospice payments by $720 million (compared to the FY 2023 payments). In addition, there are important proposed updates to the HQRP, the hospice certification process, the HOPE tool, and more. In this new tip sheet, WellSky hospice regulatory expert Katherine Morrison, RN, MSN, CHPN, answers FAQs about the hospice proposed rule.
FAQ from the webinar: Understanding and improving Hospice Star Ratings
CMS began publicly reporting Hospice Star Ratings on Care Compare in August 2022. Unfortunately, some agencies were surprised when their ratings didn't reflect positively on their hospice work. Though consumers are familiar with star ratings generally, Hospice Star Ratings work a little differently, grading on a curve. In a new tip sheet, home health and hospice consultant, Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, answers frequently asked questions about Hospice Star Ratings.
FY 2024 IRF PPS Proposed Rule: The potential impact on inpatient rehabilitation
On April 3, 2023, the Centers for Medicare & Medicaid Services (CMS) published the proposed rule for inpatient rehabilitation facilities (IRFs). In this latest tip sheet, inpatient rehabilitation expert Jane Snecinski, FACHE, MRMC, MBA, President of Post Acute Advisors, breaks down this industry-changing legislation.
Breaking down the FY 2024 LTCH PPS and IPPS proposed rule
Stanley Nachimson, Principal of Nachimson Advisors, breaks down the FY 2024 LTCH PPS proposed rule. Read the tip sheet to learn about the changes included in this proposed rule and how providers should prepare.
FY 2024 SNF PPS Proposed Rule: The impact on SNFs
Long-term care expert Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, CIC, QCP, IPCO, Director of Clinical Reimbursement for LeaderStat, breaks down the industry-changing legislation in the FY 2024 SNF PPS proposed rule for you.
[FAQ from the webinar] Hospice surveys 2023
Hospice surveys have always struck fear into the hearts of administrators and clinical leaders. And now, the CMS has updated the State Operations Manual that guides surveys. Fortunately, savvy hospices can use that information to develop their own QAPI plans and better prepare for state surveys. In a new tip sheet, home health and hospice consultant — Beth Noyce, RN, BSJMC, HCS-C, BCHH-C, COQS, answers the most frequently asked questions about hospice surveys in 2023.
[FAQ from the webinar] Strategic planning for success in 2023
Read the latest FAQ tip sheet from renowned healthcare expert, Sharon Harder, President, C3 Advisors LLC, to learn tips for strategic planning for home health agencies for success in 2023.
The public health emergency is expiring — how should IRFs be preparing?
Download this tip sheet to learn how IRFs can prepare for the ending of the PHE.
10 self-care strategies to help care for professional caregivers
We know self-care is extremely important, but lack of time, energy, and money can make it feel impossible. Read the latest tip sheet from Dr. Carla Cheatham, MA MDiv, PhD, TRT to learn 10 self-care strategies to help care for professional caregivers.
Improve quality and reduce risk in your facility
A complete quality management suite designed for assurance.
WellSky Transfusion integrates seamlessly with Epic
Learn about the blood bank with the most experience integrating with Epic
The role of interoperability in your blood bank
Discover how blood bank integration improves outcomes and profitability.
A 7-point guide for hospital IT executives to communicating the value of hosting
Communicate the value of hosting to your leadership.
Post-acute care facilities: Keeping up with recent electronic data-sharing and price transparency requirements
Learn about how recent data-sharing and price transparency regulations impact post-acute care providers and the steps you can take to help ensure compliance.
EHR checklist for behavioral health facilities
Use our checklist to help evaluate EHRs for your behavioral health facility.
Maintaining compliance while managing rehabilitation staffing shortages
Download this free tip sheet to learn how to help ensure compliance with rehab physician provided care.
Tips to build your organization's reputation and expand your referral network
Learn about steps you can take to improve your organization’s reputation and build your referral network.
Workforce development: Meet the growing demand for aging and disability services
The workforce shortage has reached crisis levels for state agencies that provide aging and disability services. This tip sheet can help your agency respond more effectively with approaches compiled by the National Association of State Directors of Developmental Disabilities (NASDDDS), Guidehouse, and WellSky.
Hospice Interdisciplinary Team (IDT) FAQs
The interdisciplinary team (IDT) is fundamental to the care-planning process. Because of this, IDT meetings should be as well-organized as possible, which can help save time and money, and improve collaboration and communication. In a new tip sheet, Dr. Levetown answers the most frequently asked questions about the hospice IDT.
Addressing social determinants of health in behavioral healthcare: A comprehensive guide for inpatient behavioral health providers
This guide addresses what social determinants of health are, how they impact a client’s mental health, and how technology can help behavioral health providers address them in a personalized treatment plan.
Caregiver tip sheet: The benefits of music
Research has recently indicated that the areas of the brain that store musical memories are relatively unaffected by Alzheimer’s, dementia, and Parkinson’s. Even the knowledge of how to play an instrument is tucked away in a part of the brain that can remain untouched by these ailments. Some studies have even reported that listening to music can help recall specific memories, names, faces, and places. Download the latest tip sheet on music and hand out or share electronically with your clients and their loved ones.
Caregiver Tip Sheet: Aqua therapy
Download the latest tip sheet on aqua therapy benefits and safety tips and hand out or share electronically with your clients and their loved ones. Aqua therapy is a great form of exercise — it's also an activity that can be enjoyed no matter the season. Aqua therapy refers to exercises performed in water for relaxation, fitness, physical rehabilitation, and other therapeutic benefits and other therapeutic benefits.
Digital health: The secret to successful collaboration in your network
Primary care is a critical component of healthcare. However, primary care providers are not always set up for success in value-based care. Download this tip sheet to learn why payers should invest in their digital health to improve collaboration in their networks.
Telehealth in inpatient rehabilitation: What it is, when to use it, and why it matters
The COVID-19 waivers expanded the use of telehealth for inpatient rehabilitation providers. With the extension of the waivers, providers must review what they include to ensure compliance. Download the tip sheet to review COVID-19 telehealth provisions and how to ensure compliance.
Five ways long-term care administrators can demonstrate stress management is top of mind
Staff stress and burnout in long-term care facilities is at an all-time high. That’s why it’s critical that administrators take steps to remedy these feelings. Download this tip sheet to learn five ways to minimize stress and burnout.
A comprehensive guide to creating mental health treatment plans: Everything inpatient behavioral health providers need to know
Mental health treatment plans are a critical component of client care. Because of this, they are often subject to CMS and TJC audits. In this comprehensive guide we breakdown each element of the treatment plan and provide helpful tips that will ensure your team aces your next survey.
Writing an effective emergency preparedness plan
In this tip sheet, Sherry Thomas, Director of Clinical Services for LeaderStat, breaks down the latest additions and revisions CMS released regarding implementing effective and compliant emergency preparedness plans into your healthcare facility. This tip sheet provides skilled nursing providers with everything they need to know in order to ensure the safety and preparation of their residents and patients if disaster strikes.
FAQs from the webinar | Why documentation in rehabilitation matters: Reducing the risk for inpatient rehabilitation providers as CMS audits resume
Recently, rehabilitation expert Jane Snecinski presented an important webinar, Why documentation in rehabilitation matters: Reducing the risk for inpatient rehabilitation providers as CMS audits resume. In this document, Jane provides extensive responses to some of the most frequently asked questions during the webinar.
National Home Health Value-Based Purchasing starts in 2022 — are you ready?
In this tip sheet, home health operations expert Cindy Campbell distills the most important information you need to know to prepare for Home Health Value-Based Purchasing and outlines the six most important areas of focus to build excellence within your agency now.
Review of the Skilled Nursing Facility Prospective Payment System final rule FY 2022
In this summary, Scott Heichel, Director of Clinical Reimbursement for LeaderStat breaks down the Skilled Nursing Facility (SNF) Prospective Payment System (PPS) final rule for fiscal year 2022. This easy-to-read tip sheet helps SNF leaders understand what process changes they need to implement to ensure compliance with the latest changes.
FAQs from the webinar: The 2022 Home Health Proposed Rule: A glimpse into the future of home health
Renowned home health consultant Sharon Harder and clinical expert Jill Dyer, BSN, RN, HCS-D, HCS-O recently presented a webinar unpacking the key elements of the home health proposed rule, including the VBP expansion, Quality Reporting Program changes, and infusion therapy payment updates. Now, Sharon and Jill provide extensive answers to the most frequently asked questions from the webinar.
Revisiting PDPM: Building compliant and effective Restorative Nursing Programs
The Patient Driven Payment Model (PDPM) has caused many skilled nursing providers to reconsider how to structure, implement, and deliver their Restorative Nursing Programs. In this tip sheet, renowned reimbursement expert Scott Heichel, director of clinical reimbursement at LeaderStat, discusses how implementing an RNP could revolutionize the way you provide care.
Revisiting PDPM: How capturing Non-Therapy Ancillaries can impact your reimbursement
Revisit the basics of NTAs in this tip sheet written by reimbursement expert Scott Heichel. Learn why a team-based approach to NTAs can help improve the accuracy of documentation, resulting in optimized reimbursement.
A summary for LTACH providers: The 2022 Proposed Rule for Medicare Long Term Care Hospital Payments
In this comprehensive tip sheet, experienced healthcare consultant Stanley Nachimson summarizes the 721-page proposed rule to help LTACH providers understand the most important parts of the legislation. The rule covers proposed changes to LTCH payment rates, the LTCH Quality Reporting Program, and more.
5 dimensions of person-centeredness to guide your human services organization
Person-centered care uses resources more efficiently and helps agencies stay focused on the desired outcomes for their programs and the individuals they serve. Learn how to build a person-centered culture at your agency.
Five foundations for person-centered VR services
COVID-19 has made person-centered planning more difficult for state vocational rehabilitation (VR) programs. Counselors often cannot meet with consumers in person. Service availability changes frequently. These five principles can help you re-invent a platform that empowers your consumers.
Five steps to improve your VR program with analytics
Download this guide to help your VR agency use analytics to drive improvements in your fiscal position, demonstrate positive employment outcomes, and tell the story of your program’s value.
Applying UI/UX to help blood banks work smarter
Hospital leaders must focus on software solutions that place greater emphasis on UI/UX design to enhance patient safety, compliance, and productivity. Here are the essentials to look for.
The role of interoperability in your blood bank
The ability to meaningfully share and analyze patient data is paramount to improve care outcomes and drive financial performance. Understanding the overall impact of interoperability to your organization can help your blood bank as you advocate for improved integration.
Communicating the value of hosting
As the world moves to hosted software solutions, many hospital IT executives struggle to persuade their leadership to follow suit. If you need to make the case for switching to hosted solutions, here are seven core arguments you can build on.
Review of the SNF proposed rule FY 2022
In this concise tip sheet, renowned long-term care expert Scott Heichel breaks down the fiscal year 2022 SNF proposed rule. Download the tip sheet to learn how proposed legislation could impact the SNF QRP, SNF VBP, PDPM reimbursement, and more.
Revisiting PDPM: How capturing Non-Therapy Ancillaries can impact your reimbursement
Revisit the basics of NTAs in this tip sheet written by reimbursement expert Scott Heichel. Learn why a team-based approach to NTAs can help improve the accuracy of documentation, resulting in optimized reimbursement.
Revisiting PDPM: Factors that determine when to complete the Interim Payment Assessment
Introduced under PDPM, the optional Interim Payment Assessment (IPA) can help ensure your skilled nursing facility receives accurate reimbursement for the care provided. In this tip sheet, reimbursement expert Scott Heichel reviews the factors that your skilled nursing organization should consider before completing an IPA.
Fast facts for inpatient rehabilitation providers: A breakdown of the IRF-PPS FY2022 proposed rule
In this summary of the FY2022 proposed rule, Angie Philips, PT breaks down the 96-page IRF-PPS proposed rule, helping inpatient rehabilitation providers better understand its impact.
Maximizing workforce effectiveness: How to prevent clinician burnout in rehabilitation organizations
Clinician burnout creates a cycle that negatively impacts the patient experience. To prevent this cycle from starting, rehabilitation providers must evaluate the efficiency of their operations. Follow the three steps outlined in this tip sheet to improve efficiency and productivity while reducing clinician burnout.
Evaluating your outpatient rehabilitation organization: A comprehensive worksheet for growth
Designed by outpatient rehabilitation expert John Britt, this comprehensive worksheet assists rehabilitation leaders evaluate their outpatient rehabilitation program and identify areas for improvement and growth.
Get survey ready: A comprehensive review of Phase 3 Requirements of Participation
Learn how to implement data-driven QAPI strategies, build critical compliance and ethics programs, and provide trauma-informed care to residents in this comprehensive review of Phase 3 of the RoPs for long-term care facilities.
Revisiting PDPM: Answering common questions about primary diagnosis selection
In this tip sheet, renowned reimbursement expert, Scott Hiechel answers questions related to primary diagnosis. His insights will ensure skilled nursing providers are following PDPM best practices.
Collaborative scheduling: How clinician feedback and gamification can improve patient outcomes
Clinicians and schedulers must collaborate to reduce downtime and increase access to care in outpatient rehabilitation organizations. Explore how gamification and collaboration can help your rehabilitation operate at capacity.
The importance of flexible scheduling in rehabilitation
Outpatient rehabilitation organizations strive to operate at capacity. This tip sheet will outline how rehabilitation organizations can use patient-demand data to create flexible schedules that help prevent scheduling conflicts before they arise.
Enhance the quality of your Vocational Rehab provider network
As departments compete for scarce dollars, your vocational rehabilitation (VR) agency must demonstrate what outcomes you deliver for the money you spend. This tip sheet describes five steps to help your agency manage its provider network to achieve the best possible outcomes for your clients.
FAQs from the webinar: What COVID-19 has taught us: Legal, operational, & regulatory perspectives for home health & hospice providers
Three home health and hospice experts, Sharon Harder, Jill Dyer, BSN, RN, HCS-D, HCS-O, and Robert Markette, CHC, HCS-C provide responses to the most frequently asked questions from their recent webinar on the lessons learned from COVID-19.
FAQs from the webinar: Hospital outpatient therapy: a patient-centric way to grow revenue
John Britt, RN, MA, provides extensive responses to the most frequently asked questions from the webinar, Hospital outpatient therapy: a patient-centric way to grow revenue.
Your documentation is your testimony: Understanding the importance of documentation in rehabilitation
To prevent denials, your team must remain vigilant in their commitment to quality documentation. In this free tip sheet, rehabilitation expert and president of Post Acute Advisors, Jane Snecinski explains why documentation is your testimony of care.
Your documentation is your testimony: Understanding the importance of documentation in rehabilitation
To prevent denials, your team must remain vigilant in their commitment to quality documentation. In this free tip sheet, rehabilitation expert and president of Post Acute Advisors, Jane Snecinski explains why documentation is your testimony of care.
6 Reasons to move your healthcare software to the cloud
See why blood banks are making the move to hosted solutions. Cloud computing has become the new standard for health IT infrastructure. Healthcare organizations are switching to these solutions — which are installed and accessed entirely from a remote server or location — to solve the long-term challenges and costs of managing and sustaining technology.
The fiscal year 2021 final rule: a summary for skilled nursing facilities
In this digestible tip sheet, renowned long-term care expert Scott Heichel, RN, RAC-MT, RAC-CTA, DNS-CT, ICC, QCP, IPCO, and Director of Clinical Reimbursement for LeaderStat summarizes the impacts of the SNF FY21 final rule.
Three essential qualities of great software for coordinating care in behavioral health
Technology plays a crucial role in integrating care in behavioral health. It allows for the sharing of information, which lowers the cost of care and improves patient outcomes. Evaluate your organization’s ability to coordinate care with this informative tip sheet, highlighting the three essential qualities software must have to coordinate care in behavioral health.
Understanding and overcoming barriers to coordinated and integrated care in behavioral health
Behavioral health providers face several challenges to coordinating care, including limited funding and strict privacy laws. This free tip sheet explores the importance of holistic care, and what your organization can do today, with limited resources, to improve care coordination in your community.
FAQs from the webinars: YOUR AGENCY vs. COVID-19 & Telehealth and COVID-19: The legal, compliance, and operational angles for home health & hospice
Sharon Harder, Jill Dyer, BSN, RN, HCS-D, HCS-O, and Robert W. Markette provide responses to the most frequently asked questions from their recent webinars on the regulatory changes surrounding telehealth as well as other legal, compliance, and operational issues of COVID-19.
Vocational Rehab: Achieving Pre-ETS Compliance
Compliance with the Pre-ETS mandate is essential to your to receive federal matching dollars for your state’s vocational rehabilitation program Download this free tip sheet to address key challenges including: tracking allowable costs, providing Pre-ETS services affordably, and projecting future encumbrances accurately.
The Fiscal Year 2021 proposed rule: A summary for skilled nursing facilities
In this summary of the FY2021 proposed rule, Scott Heichel of LeaderStat breaks down the lengthy proposed rule, helping skilled nursing providers better understand its impacts.
Fast fasts for inpatient rehabilitation providers
In this tip sheet series, Angela Phillips, PT provides easy-to-follow, practical guidance to help inpatient rehabilitation providers make sense of how recent regulation changes have impacted bed utilization, physician requirements, and the Three-Hour Rule.
Understanding telehealth and Medicare coverage
In this free tip sheet, Jeff S. Baird, JD, and Kelly T. Custer, JD of Brown & Fortunato, PC provide a brief analysis of how rehabilitation providers can use temporarily approved telehealth services in their facilities or practices.
Understanding telehealth in rehabilitation during the age of COVID-19
In this free tip sheet, Jeff S. Baird, JD, and Kelly T. Custer, JD of Brown & Fortunato, PC provide analysis on how rehabilitation providers can use temporarily approved telehealth services in their facilities or practices.
Overcoming isolation: Addressing COVID-19 challenges in long-term care facilities
To combat COVID-19 visitation and group activity restrictions, WellSky’s solutions experts have provided practical tips to help facilities keep residents engaged during these unprecedented times.
The interdisciplinary team and how it can impact and be impacted by PDPM facility processes
In this free tip sheet, learn which teammates are needed for the strongest PDPM IDT in this tip sheet.
Preparing for annual survey
This document provides SNFs with a helpful checklist to guide facilities through the survey process.
PDPM Check In: Reimbursement differences
Focus on these three areas to protect reimbursement under PDPM – today and even if CMS makes additional changes
3 ways software improves patient engagement and outcomes marketing
Patient engagement, clinical management, and the utilization of outcomes marketing are essential strategies for outpatient rehabilitation providers to stay competitive within their community. Learn why to stay competitive, providers must have - and use - evidence that conveys the value of their services.
The final installment of skilled nursing Requirements of Participation
The final installment of skilled nursing Requirements of Participation have been implemented. Learn how this will impact your facility.
Inpatient rehabilitation denial rate calculator
What could a reduced denial rate mean for your inpatient rehabilitation facility? Use this free calculator to see how denial rates are impacting your facility.
Six billing KPIs you should be tracking
Download this helpful tip sheet to learn how to evaluate the effectiveness of your rehabilitation facility's billing department.
CareTend - Looking back at 2019
A re-cap: CareTend's Innovations and enhancements of 2019.
How to effectively evaluate an inpatient rehabilitation EMR provider
This easy to use checklist will help you learn what questions you should ask when evaluating an EHR provider.
Five strategies to get more value out of reporting
Learn how to sift through the numbers to get more value out of your rehabilitation reporting in this free tip sheet.
How to Track and Measure Patient Experience
This helpful guide provides four tips for creating an effective and positive patient experience. Learn how to turn patients into fans, helping you boost referrals.
Five areas where performing audits can help your business
Do you know how to gauge your business?
FAQs from the Webinar - Levels of care in hospice: what you need to know and what you need to do
Get answers to questions about levels of care in hospice. Read this FAQ tip sheet by pioneering hospice physician Marcia Levetown, MD, MMM, HMDC, FAAHPM.
DME & pharmacy software checklist: 8 ways to automate your business using technology
Download our free guide to ensure your DME and pharmacy business is using software technology to its fullest potential.
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